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Bus Accident Claim

If you’ve sustained injuries while riding a bus due to the driver’s or bus company’s negligence, Tylers Solicitors can help you make a bus accident claim. Bus drivers have a duty of care towards their passengers, and if they fail to do this, you could be eligible for bus injury compensation. Get in touch with Tylers Solicitors to start your claim today.

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Bus passenger accident claim

At Tylers, we offer our legal services on a no-win, no-fee basis. We will do everything we can to support you in making your bus accident claim so that you can recover and move on with your life. 

We’re proud to be one of the UK’s leading experts on personal injury compensation claims so whatever kind of injury you’ve suffered while riding on a bus — whether in a road traffic accident, standing at a bus stop, or due to safety issues inside the bus — we’re here to help.

For more information about bus passenger accident claims or to start your no-win, no-fee legal claim, get in touch with our team today.

Bus Accident Claim

What are the Most Common Bus Passenger Injuries?

Many different types of injuries can occur in a bus accident. We’ve worked on many bus accident cases, and some of the most common injuries we see include:

 

If you’ve sustained any of these injuries or any other, call our team of personal injury solicitors on 0800 699 0079 today. We can guide you through the bus passenger accident claims process to get you the compensation you deserve.

The most common causes of bus passenger accident and injury

Bus passenger injuries are usually caused by negligence by the bus driver or the company maintaining the bus.

However, buses can be quite unstable and very busy, so slips and falls are also a common cause of injury. Trip hazards like shopping bags, suitcases, buggies, and even other passengers can also cause these injuries. You may also sustain a bus passenger injury from colliding with another vehicle or a stationary object.

If your bus passenger injury was due to overcrowding and the bus driver exceeded the bus’s maximum capacity and weight limit, it’s well worth making a claim.

Even if your bus passenger injury doesn’t require specialist medical treatment, you could still get injury compensation.

For more information or to find out whether you’re eligible to make a bus accident claim, call us today. We can help you get the proceedings started as soon as possible.

In the first quarter of 2024, Transport for London (TFL) reported that 86 individuals were killed or seriously injured between December 2023 and March 2024.

– London Assembly, 2024

How to claim after a bus accident

So, what can you expect from the bus accident claim process? Here’s an overview of the steps we’ll take when you work with our compassionate claims team.

1. Initial consultation

The first step is to contact our helpful team to arrange an initial consultation. This is a free, no-obligation chat over the phone where we will talk about the circumstances of your bus accident. 

We ask that you provide as many key details as possible so we can carefully determine whether or not you may have a valid case. We’ll only take on your case if we believe you have a strong chance of success, bringing you peace of mind knowing we’ll do everything we can to get you the maximum compensation you deserve.

2. Gathering evidence

Evidence is essential in any personal injury claim. The more you have, the stronger your case. If you don’t already have any of the following key pieces of evidence, don’t worry — we’ll help you gather everything you need. This may include:

  • CCTV evidence of the bus accident, whether it was a collision with another vehicle, or the driver’s negligence caused you to slip, trip, or fall while onboard.
  • Photographs of the accident scene and your injuries.
  • Medical records, including paramedic records from the site of the accident if available, and any hospital appointments, GP checkups, or any other records.
  • Witness statements and contact details. As buses are modes of public transport, there are likely to have been witnesses who can corroborate your version of events. Having witness statements is ideal, however, if you don’t have written documents but you do have contact numbers, we can get in touch with these witnesses on your behalf.

 

Evidence of any costs you’ve accrued as a direct result of your injuries. This may include loss of earnings due to taking time off work, as well as the cost of home adaptations, physiotherapy, and any other treatments needed during your recovery.

We recommend keeping hold of any receipts, including travel to and from appointments — all of these can contribute to a strong case and a higher compensation award.

3. Estimating compensation

Once we have a clear understanding of your bus accident and the injuries you sustained, we’ll be able to estimate the compensation we believe you are entitled to. We’ll take all costs into account and determine a figure based on all of your physical, emotional, and financial losses.

In general, the more severe and long-lasting your injuries, the higher the compensation award. The best way to get a clear estimate is to speak with one of our experienced solicitors. 

However, we’ve also put some figures together to give you an idea of what you might expect for certain injury types or severities:

  • For example, if your bus accident resulted in whiplash, you can expect to receive between £260 and £4,345. (This has been a set tariff since 2021.)
  • If you suffer a head injury that leads to a minor concussion, you may be entitled to between £2,690 and £15,580.
  • Meanwhile, for moderate to severe back injuries, you could be eligible for anywhere from £22,000 up to £128,000 depending on the circumstances.

 

Take a look at our bus accident injury compensation calculator for more estimates on likely compensation awards following this form of RTA.

4. Filing your bus accident compensation claim

Once we have an accurate estimate, we’ll file your claim. We’ll handle all aspects of the bus accident claim for you, from the legalities and paperwork to the negotiations with the liable party.

By taking care of these elements on your behalf, we encourage you to focus on recovering from your bus accident injuries.

5. Court representation (if applicable)

When bus accident claims are filed — particularly those involving onboard passengers — it’s rare for the party at fault to dispute liability. If this does happen, however, we’ll be there to support you in court to ensure you get fair representation.

6. Receiving your bus injury compensation award

Once a final decision has been made (provided your bus accident claim was successful), you’ll receive your compensation award.

The time it takes for you to receive your award can vary. If the case has been relatively straightforward and there has been no dispute of responsibility, you can usually expect the money to come through within a few months.

However, more complex cases can take longer to resolve.

We recognise that this can feel frustrating, but we will always keep you in the loop as much as possible. And it will be so worth it when you finally get the compensation and the justice you deserve!

Why choose Tylers Solicitors for your bus accident claim?

Our team of personal injury solicitors take huge pride in being considered one of the UK’s leading providers of personal injury compensation claims. If you’ve suffered any injury that wasn’t your fault as a bus passenger, we are here to support you. We’ve helped people from all walks of life claim compensation for an injury that wasn’t their fault, so you are in good hands.

Whether you’ve been left with a long term condition or have fully recovered from a short term injury, your claims process will be treated with the same urgency.

Bus injury compensation is incredibly valuable to victims, offering a buffer and a return for any physical, emotional, or financial losses.

Don’t delay in making your bus passenger accident claim. read our full guide get help from our team by calling 0800 699 0079 or using our online contact form today.

Bus Accident Claim Amounts

Need more information? Don’t worry, one of our professional claims solicitors will advise you along the way

Contact us on 0800 699 0079 or via our online contact form to start your claim today!

The amount of bus accident compensation you could be entitled to depends on the severity of your injury. Usually, the more serious your injury is, the more compensation you could receive. As standard, our team will always strive to get the maximum compensation possible for your injuries.

Curious about how much compensation you could receive for your bus accident claim? Use our bus passenger compensation calculator below.

If you’ve slipped, tripped, or fallen while on a bus, you may be able to claim compensation. Slips, trips, and falls can lead to sprains, fractures, and head injuries.

Average compensation amount: From £1,000 to £80,000+

If you were involved in a road traffic accident as a bus passenger, you may have suffered from whiplash and other physical injuries due to the force of the collision.

Average compensation amount: From £2,990 to £181,020+

You may have suffered a cut or laceration due to exposed metal, broken bottles, or shards of glass following an accident. This could also include long-term scarring.

Average compensation amount: From £2,890 to £27,740+

Whiplash is an extremely common bus passenger injury, as well as head and neck injuries, often caused by collisions or sudden breaking. It’s important to note that, since 2021, there has been a fixed whiplash compensation tariff in place. The compensation you are eligible for depends on how long your whiplash lasts.

Average compensation amount: £260 for symptoms lasting 3 months or less to £4,215 for symptoms lasting 18-24 months.

Table of Contents

Bus Accident Claim FAQs

If you’ve suffered a bus passenger injury that wasn’t your fault, you can claim against the bus operator or whoever was liable for your injuries. Some of the largest UK bus companies you can claim against include Arriva and FirstGroup. You can make a claim against local and national bus companies.

Yes, you can claim compensation for emotional distress. This is also known as a psychological injury. This could include mental health conditions such as anxiety, post-traumatic stress disorder (PTSD), and depressional. Emotional compensation is usually factored into your bus passenger injury claim and will be assessed alongside any physical injuries and trauma.

You have up to three years to begin your bus injury compensation claim. As long as your bus accident compensation claim begins within these three years, you should be eligible for compensation. If you aren’t sure whether you’re eligible to claim, don’t hesitate to call Tylers Solicitors today.

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NO WIN - NO FEE

For any Road Traffic Accident Claims, call Tylers Solicitors today, a leading UK provider of no-win, no-fee legal services. Our experienced team will work with you to get the maximum amount of compensation you’re entitled to, following any kind of injury that isn’t your fault!